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PRIVACY POLICY
Effective Date: 8-1-2023

Introduction

Tian Jiuhua Group ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our customers and users ("you" or "your"). By accessing our website or using our services, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of personal information from you:

  • Contact Information: Such as your name, email address, postal address, and phone number.

  • Account Information: If you create an account with us, we may collect your username and password.

  • Transaction Details: Information about your purchases, orders, and payment history.

  • Communication Data: Records of your interactions with us, such as emails or chat logs.

  • Device and Usage Information: Information about your device, IP address, browser type, and usage patterns on our website.

 

How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders and purchases.

  • To provide customer support and respond to your inquiries.

  • To improve our products and services, website functionality, and user experience.

  • To send you promotional offers, newsletters, and marketing communications (you may opt-out at any time).

  • To comply with legal obligations and enforce our terms and conditions.

  • To protect our rights, safety, and property, as well as that of our customers and users.

 

Sharing Your Information

We may share your personal information with the following parties:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing services to you.

  • Business Partners: In certain cases, we may share information with business partners to offer joint promotions or services.

  • Legal Requirements: We may disclose your information when required by law or in response to valid legal requests.

  • Business Transfers: If our company is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

 

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can guarantee absolute security.

 

Your Choices and Rights

You have the right to access, correct, or delete your personal information. You may also withdraw consent for certain data processing activities. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided below.

 

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age. If you believe we have unintentionally collected data from a child under 13, please contact us to have the information removed.

 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updates on this page with a revised "Effective Date."

 

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:

Info@tianjiuhua.com

 

Thank you for trusting Tian Jiuhua Group with your personal information. We are dedicated to maintaining your privacy and providing a secure experience when interacting with our company.

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